It Engineer

Description:

𝐌𝐮𝐬𝐭 𝐇𝐚𝐯𝐞: Valid UAE Driving License & Car 🚗

🔍 𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀

• Strong communication and client-facing skills

• Advanced troubleshooting – hardware, software & network

• Windows, macOS, mobile platforms & enterprise tools

• IT ticketing systems & understanding of ITIL processes

• Server & end-user hardware support

• Networking (wired/wireless), routing & switching fundamentals

• Exposure to firewalls and IT security concepts

• MS Office (Excel, PowerPoint, Word) proficiency

📌 𝗥𝗼𝗹𝗲 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Provide high-quality, dedicated IT support to VIP and executive users

• Manage issues related to systems, hardware, software, and peripherals

• Install, configure, test, and troubleshoot printers, scanners, plotters, mobiles, CCTV, etc.

• Handle user account activities (password resets, access provisioning)

• Monitor and optimize hardware/software as per company guidelines

• Collaborate closely with internal teams for smooth IT operations

• Support critical issues and emergency calls, including after-hours when required

• Travel to different sites for on-ground support (as needed)