Description:
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Job Role: IT Sales Professional – Dubai, UAE
Roles & Responsibilities:
- Speak to customers, either face to face or over the phone, gain an understanding of customers’ diverse and specific business needs and apply product knowledge to meet them.
- Ensure the quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them.
- Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.
- Identify and develop new business through networking and follow-up courtesy calls.
- Prepare and deliver presentations and demonstrations of products/services to customers
- Market and promote a portfolio of products by writing and designing sales literature and attending industry events.
- Maintain awareness and keep abreast of constantly changing software and hardware systems.
- Develop effective sales plans using sales methodology.
- Provide technical advice to customers on all aspects.
- Meet sales targets set by managers and contribute to team targets.
- Network with existing customers in order to maintain links and promote additional products and upgrades.
- Handle hardware or software problems and faults, referring to specialist technical colleagues where appropriate.
- Respond to tender documents, proposals, reports, and supporting literature.
- Manage workload in order to organize and prioritize daily and weekly goals.
- Contribute to team or progress meetings to update and inform colleagues.