IT Support Specialist

Description:

Key Capital Properties is looking for a proactive and tech-savvy IT Support Specialist to join its team in Dubai. The ideal candidate will be responsible for ensuring smooth operation of company systems, devices, and digital tools.

The role requires strong troubleshooting skills, technical knowledge, and the ability to provide efficient IT support to employees in a fast-paced business environment.

The successful candidate will support office technology, business applications, data security practices, and IT infrastructure management.

Key Responsibilities:

• Provide daily IT support to employees across the company.

• Set up and maintain laptops, computers, printers, email accounts, and office equipment.

• Troubleshoot hardware, software, network, and connectivity issues.

• Manage user accounts, access permissions, and company IT systems.

• Support CRM, real estate platforms, and other business applications.

• Maintain data security, backups, and basic cybersecurity practices.

• Coordinate with external IT vendors when required.

Requirements:

• Previous experience in IT support or a similar technical role.

• Strong troubleshooting and problem-solving skills.

• Good knowledge of:

• Windows operating systems

• Microsoft 365

• Networking

• Office IT equipment

• Ability to communicate clearly and provide technical support to teams.

• Proactive attitude with strong attention to detail and ownership skills.