It Systems Administrator



Hiring IT Systems Administrator

Key Responsibilities:

  • Hardware and Software Maintenance:
  • Maintain and troubleshoot hardware, software, and applications.
  • Collaborate with vendors and central IT teams for equipment procurement and issue resolution.

End User Support:

  • Provide support to end users, addressing hardware and software issues.
  • Set up desktop computers, printers, scanners, and handheld devices.
  • Create and update IT tickets for issue tracking.
  • Escalate issues exceeding SLA to the IT Manager.

System Administration:

  • Serve as a technical expert in system administration for various operating systems.
  • Configure operating systems and system applications.
  • Customer Follow-Up:
  • Ensure timely resolution of IT issues.
  • Prepare reports for the IT Manager.

IT Systems Functionality:

  • Troubleshoot IT problems and ensure proper IT operation.
  • Coordinate with various IT teams to meet SLAs.

Technical Support:

  • Provide technical support across the organization, including remote offices.
  • Address support needs in person, remotely, or over the phone.

Onboarding/Offboarding Support:

  • Facilitate smooth onboarding and offboarding processes in coordination with HR and central IT departments.

Equipment Deployment and Inventory:

  • Configure and deploy IT equipment and devices.
  • Maintain an inventory across locations.
  • System Performance and Maintenance:


  • Significant knowledge of technologies and management information systems.
  • Experience in IT service management solutions.
  • Proficiency in MS Office applications, particularly Office 365.
  • Strong troubleshooting skills for PC and hardware issues.
  • Experience and certifications in Windows system administration (Active Directory, Exchange, ADFS, SCCM, IIS, MSSQL).

Organization Alpha DXB
Industry IT / Telecom / Software Jobs
Occupational Category IT Systems Administrator
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-11-26 6:09 am
Expires on 2024-03-28