Description:
As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.
What Youll Do
- Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
- Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
- Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
- Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution
What Youll Need
- 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
- Strong analytical and problem-solving skills with the ability to interpret complex data
- Excellent communication and interpersonal skills with a client-first mindset
- Proven experience managing senior stakeholders and driving commercial outcomes
- Ability to work independently in a fast-paced, high-growth environment
- Bachelors degree in Business, Marketing, or a related field