Description:
City Mortgage is expanding, and we are looking for professional, disciplined, ambitious, and motivated Mortgage Consultants to join our growing team in Dubai.
We operate with precision, integrity, and a high-performance culture — and we expect the same from our people.
What We Offer
- Highest commissions with no cap
- Free sponsor visa
- In-house marketing and call center team to generate high-quality leads
- Strong backend team of case processors and experienced underwriters to enhance approval rates
- Division of responsibilities — your role focuses on new business while our processing team handles approvals
- Over 15 years of mortgage experience within the team
- Partnerships with 20+ banks in the UAE for faster approvals
- Clear growth path in a rapidly scaling consultancy (expanding across UAE)
- Office-based role in Dubai
Key Responsibilities
- Conduct structured follow-ups to maximize conversions
- Maintain high call volumes and meet daily productivity targets
- Identify client mortgage needs (pre-approval, refinancing, buyout, new purchase)
- Pre-qualify leads based on income, employment, and property requirements
- Explain basic mortgage concepts (DSR, pre-approval, bank criteria)
- Guide clients on required documents before advisor handover
- Update CRM with accurate lead status, notes, and follow-ups
- Handle inbound and outbound calls with new and existing leads
- Coordinate with processing staff and advisors for smooth lead transfer
- Track client progress through the mortgage pipeline
- Maintain confidentiality and compliance with UAE mortgage regulations
Requirements
- Minimum 1 year UAE experience in mortgages, retail banking, telesales, or real estate
- Strong English communication skills (additional languages are a plus)
- Confident in sales, negotiation, and closing
- Target-driven, persuasive, and client-focused
- UAE driving license preferred (not mandatory)