Description:
This is a full-time on-site role for a Real Estate Administrator located in Dubai. The Real Estate Administrator will be responsible for managing day-to-day administrative tasks including handling communications, providing excellent customer service, and assisting with property management and lettings. The role requires efficient management of office operations, coordinating appointments, maintaining accurate records and documentation, listing properties on online platforms (Property Finder, Dubizzle, Bayut), and uploading necessary reports and information to relevant portals (GoAML, REST, DLD). Additionally, the administrator will monitor agents' performance and responsiveness to distributed leads and ensure seamless coordination between landlords, tenants, and clients.
Responsibilities
- Manage incoming communications and respond promptly and professionally.
- Provide outstanding customer service to clients and agents.
- Coordinate property viewings, meetings, and appointments efficiently.
- Assist actively in property management and leasing processes.
- Regularly update and manage property listings on online platforms such as Property Finder, Dubizzle, and Bayut.
- Accurately upload required reports and documentation onto regulatory portals including GoAML, REST, and DLD.
- Monitor agents' responsiveness to incoming leads and ensure high-quality client interaction.
- Maintain organized and up-to-date records of all property-related documents and agreements in CRM systems.
- Provide comprehensive administrative support to the sales and leasing teams.
Qualifications
- Strong communication and customer service skills.
- Proven experience (minimum of 3 years) in property management, lettings, and real estate administration.
- Excellent administrative assistance skills, with a high attention to detail.
- Ability to multitask, manage priorities, and meet deadlines effectively.
- Proficiency in standard office software (Microsoft Office, especially Excel) and CRM systems.
- Experience and proficiency in using Dubai-specific real estate management tools and portals (REST, DLD, Property Finder, Dubizzle, Bayut).
- Skilled in uploading and managing data submissions to the GoAML portal.
- Strong organizational skills and detail-oriented approach.
- Bachelor’s degree in Business Administration, Real Estate, or related fields is preferable.