Description:
Ideal candidate would be the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role involves managing front-desk operations, handling communications, and providing administrative support to ensure the office runs efficiently and effectively.
Responsibilities:
Front Desk Management
- Greet visitors and clients in a friendly and professional manner.
- Answer and direct incoming phone calls promptly and accurately.
- Handle inquiries and provide information or direct individuals to the appropriate department.
Administrative Support:
- Maintain visitor logs and issue visitor badges as needed.
- Receive, sort, and distribute incoming mail and deliveries.
- Arrange client meeting invites, include information regarding our valet services.
- Coordinating meeting room schedules, ensuring availability for client meetings, and preparing necessary materials such as portfolios, budget sheets, and animation videos in advance.
- Arrange meetings via online, i.e zoom calls or MS Teams.
New Leads Engagement:
- Engage with new clients to capture detailed information regarding their inquiries.
- Discuss project needs, timelines, and services required, ensuring all necessary details are provided to the team.
Communication:
- Act as the primary contact for front desk operations, ensuring effective communication between departments and external visitors.
- Direct incoming emails to the relevant departments.
Office Coordination:
- Monitor and maintain inventory of office supplies, reorder as necessary.
- Coordinate with vendors and service providers as needed for office supplies.
- Ensuring the functionality and optimal performance of laptops and iPads used in the meeting rooms.
Driver Schedule Management:
- Responsible for managing the schedules of the Company Driver.
- Assist the PA to founder in managing the schedule of the Personal Driver.
Qualifications:
Education:
Compulsory:
- High school diploma or equivalent.
Preferred:
- Certification or diploma in Office Administration, Customer Service, or related fields.
Experience:
- A minimum of 1-2 years of experience in a receptionist, front desk, or customer service role.