Description:
We are looking for a friendly and professional Receptionist to become the first point of contact at Orange Wheels’ Dubai location. The ideal candidate will be comfortable working in a fast-paced leisure and entertainment environment, able to handle guest interactions with warmth, and support front-desk operations efficiently.
Key Responsibilities
- Greet visitors and guests, manage check-ins/check-outs, and provide excellent customer service.
- Answer incoming calls, respond to email inquiries, and route messages to the appropriate teams.
- Maintain a tidy and welcoming reception area and handle basic administrative tasks.
- Assist with ticketing/reservations, bookings, and day-to-day coordination with operations staff.
- Support customer queries, resolve minor complaints, and escalate issues when necessary.
- Liaise with other departments (events, operations, retail) to ensure smooth guest experiences.
Requirements
- Fluency in Arabic and English is mandatory for this role.
- Prior experience in leisure, entertainment, edutainment, hospitality, or retail settings is required.
- Strong interpersonal skills, a polite and professional demeanor, and good telephone etiquette.
- Ability to multitask, stay organized, and work well under pressure during busy periods.
- Reliable, punctual, and customer-focused with a positive attitude.
Work Location: Dubai