Receptionist

Description:

At Quest A, we create immersive escape room adventures that blend storytelling, interactive challenges, and emotional experiences. We’re looking for a Receptionist / Game Master — someone who can warmly welcome guests, manage front-desk responsibilities, and at times lead the gameplay to enhance the experience.

Who We’re Looking For:

• Friendly, confident, and professional communicator

• Fluent spoken English (Arabic and/or Russian are a plus)

• Naturally hospitable and service-oriented

• Able to stay organized under pressure

• Open-minded team players who value tolerance and cultural diversity

• Comfortable interacting with children, families, and international tourists

• Experience as a Game Master or in interactive entertainment is a bonus

• Previous experience in customer service, front desk, or hospitality is a strong plus

• Tech-savvy: able to use Word, Excel, messengers, booking systems

Key Responsibilities:

• Greeting and checking in guests, assisting with bookings and scheduling

• Providing basic information and setting expectations for the experience

• Managing front desk operations: calls, messages, reports

• Creating a positive first impression and ensuring excellent customer service

• Supporting the team during events, filming, and promotional activities

• Leading the game as a Game Master, guiding participants and enhancing the immersive experience