Receptionist

Description:

We are not looking for a typical receptionist.

We are hiring a sales-driven patient coordinator who can handle inquiries, convert leads into bookings, and maximize treatment acceptance.

Key Responsibilities

• Handle incoming calls, WhatsApp, and walk-in inquiries
• Convert leads into confirmed appointments
• Explain treatments, packages, and offers confidently
• Follow up with leads and no-shows to maximize conversions
• Coordinate with doctors and manage appointment scheduling
• Upsell and cross-sell treatments where appropriate
• Ensure excellent front-desk and patient experience

Requirements

• Previous experience in clinic, aesthetic, or dental reception (preferred)
• Strong sales and communication skills (this is a revenue-driven role)
• Confident in handling patient objections and closing bookings
• Fluent in English (Arabic/Russian is a plus)
• Experience with CRM / appointment systems is an advantage