Receptionist

Description:

EFS Facilities Services Group is hiring Male and Female Receptionists / Guest Experience Ambassadors for its flagship project located in Dubai International Financial Centre (DIFC). This opportunity is ideal for hospitality professionals who are passionate about delivering exceptional guest experiences and maintaining high standards of customer service.

The ideal candidate should have previous experience in hotel reception, front office, or guest relations and possess excellent communication and interpersonal skills. Candidates must be professionally groomed, organized, and capable of working efficiently in a fast-paced environment while delivering outstanding customer service.

Key Responsibilities:

• Welcome visitors and guests while providing a professional first point of contact.

• Manage front office and reception operations efficiently.

• Handle telephone calls, visitor inquiries, and appointment coordination.

• Deliver exceptional guest service and resolve customer queries professionally.

• Maintain accurate visitor records and administrative documentation.

• Ensure reception services comply with company procedures and service standards.

• Coordinate with internal departments to support daily operations.

Requirements:

• Hospitality or hotel industry experience is preferred.

• Previous experience in Front Office, Reception, or Guest Relations.

• Excellent communication and interpersonal skills.

• Professional appearance with a positive attitude.

• Strong customer service and organizational skills.

• Good attention to detail and ability to work independently.

• Proficiency in Microsoft Office applications.

• Professional telephone etiquette.

• Ability to work effectively in a fast-paced and high-pressure environment.

• Strong team player with a proactive “can-do” attitude.

• Nationality: Indian.

• Male and Female candidates are encouraged to apply.

• Strong knowledge of:

• Front office operations and guest relations.

• Customer service standards and reception procedures.

• Microsoft Office and administrative support.