Reconciliation Analyst

Description:

Key Responsibilities

• Monitor and reconcile automated upgrade/downgrade outputs using system-generated reports

• Identify and escalate discrepancies or failures to relevant squads (Product, Tech, Ops) for resolution

• Prepare and submit bulk files for manual updates via Operations when automation exceptions occur

• Maintain detailed logs of reconciliations, escalations, and manual interventions for audit and compliance purposes

• Collaborate cross-functionally to enhance automation logic, reduce exceptions, and improve process robustness

• Contribute to SOPs and documentation for exception handling, escalation protocols, and reconciliation workflows

Skills & Qualifications

• 3-4 years of Experience with reconciliation processes and operational reporting

• Strong analytical mindset with high attention to detail

• Proficiency in Excel (pivot tables, lookups, data formatting)

• Clear communicator with the ability to work across technical and business teams

• Familiarity with banking operations is preferred

• Self-starter with the ability to manage tasks independently in a fast-paced environment

• Experience working in Agile squads or cross-functional delivery teams