Description:
We are looking for a motivated and hands-on Female Restaurant Supervisor to oversee daily operations and act as an Assistant Manager. The ideal candidate should have strong leadership, customer service, and team management skills, ensuring the highest standards of guest satisfaction and smooth operational flow at all times.
Key Responsibilities
- Supervise daily front-of-house operations, ensuring seamless service and guest satisfaction.
- Act as Assistant Manager in the absence of the Restaurant Manager.
- Lead and motivate the service team to achieve performance and service excellence.
- Handle guest complaints and feedback promptly and professionally.
- Oversee opening and closing procedures, cash handling, and daily sales reports.
- Monitor staff attendance, grooming, and shift schedules.
- Coordinate with kitchen and bar teams to ensure timely order delivery.
- Maintain hygiene, safety, and quality control as per Dubai Municipality and company standards.
- Support in staff training, onboarding, and performance evaluations.
- Ensure all promotions, events, and brand standards are properly implemented.
- Assist with inventory checks, ordering, and stock control.
Requirements
- Minimum 2–3 years of experience in a similar role (preferably in a high-end café or casual dining concept).
- Strong communication and leadership skills.
- Excellent customer service and problem-solving abilities.
- Good knowledge of POS systems and restaurant operations.
- Flexible to work shifts, weekends, and holidays.