Description:
We are looking for individuals with the above qualities and who aim to become a great professional who wants to be great and will not settle for average!
Requirements:
- Excellent verbal and written communication skills.
- Vital customer service and relationship-building skills.
- Knowledgeable with a photocopier, printers, and spare parts, and
- hands-on experience in dealing with Principle companies is a plus point
- Knowledge of Ricoh products is recommended
Responsibilities:
- Prospecting customers (existing or new) via hot, warm, or cold calls to service existing or new requirements.
- Maintain up-to-date records of all customer interactions and transactions.
- Coordinate with the technical teams to ensure delivery of products/services/spare parts supplied to customers in a timely manner.
- Act as the primary point of contact for customers, ensuring inquiries are answered in a professional and timely manner.
- Develop and maintain strong customer relationships through effective communication and exceptional customer service.
- Generate new business opportunities through referrals and cross-sell products and services to existing customers.
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