Sales Counsellor

Description:

We are seeking an experienced Academic Sales Counsellor who is fluent in Arabic and English to join our Dubai on-site team. The ideal candidate will be responsible for student counselling, career guidance, and course sales, helping prospective learners choose the right programs aligned with their career goals while achieving enrollment targets.

Key Responsibilities🎓 Academic Counselling

• Counsel students and working professionals on suitable courses, certifications, and learning paths
• Understand student needs, background, and career aspirations
• Explain course structure, curriculum, delivery mode, and outcomes clearly
• Maintain accurate student records and follow-ups in CRM

💼 Sales & Enrollment

• Convert leads into enrollments through in-person, phone, and virtual counselling
• Meet and exceed monthly sales and enrollment targets
• Handle walk-ins, inbound leads, and referrals
• Conduct follow-ups and nurture leads until closure

🤝 Relationship Management

• Build trust-based relationships with students and parents
• Address objections, concerns, and queries professionally
• Coordinate with academic, operations, and marketing teams

📊 Reporting & Compliance

• Maintain daily/weekly sales reports
• Ensure compliance with institutional policies and UAE regulations
• Provide feedback on student expectations and market trends

Required Qualifications & Skills✅ Mandatory

• Arabic Speaker (Native / Fluent) – Mandatory
• Fluent in English
• Minimum 2–5 years of experience in:
• Academic counselling OR
• Education sales / EdTech / Training institutes
• On-site work experience in Dubai / UAE