Description:
AL Deyaa Group, a telecommunication company is currently hiring for the following position for its office in Dubai, UAE
Sales Executive (English Speaker)
Main Responsibilities
- Closing sales deals over the phone and maintaining good customer relationships.
- Effectively manage large amounts of calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Main Requirements
- Bachelor degree in business or any related field.
- Sales experience is must
- Tele-sales experience in the telecommunication field is preferred.
- Candidates excellent in English speaking only can apply (95% of our client base are English speakers only).
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Good knowledge of relevant computer programs.