Description:
Sales Support Engineer required
Job Description
- Support Food &Industry Sales by handling RFQs (dairies, beverages, convenience food, personal care, environment, chemicals, mechanical and mining) in GME
- Coordinate with Food & Industry sales to assess customer requirements, review and clarify the contractual T&Cs and list out tenders/project’s deviations
- Cover quotations for pumps and unit equipment (standard catalogue)
- Manage requests with Engineering (non-standard catalogue)
- Ensure continuity of effective communication and display PCM’s culture throughout the entire sales cycle
- Track activity and report in CRM on daily basis
- Shoulder Food & Industry sales in developing new customers; End-users, government entities and specifies (consultants, contractors, EPC, OEM, factories…)
- Follow up on GME agent’s pipelines to help sales reinforce company’s distribution channel
- Monitor and optimize accounts receivables (follow-up after PIs submission by ADV)
Qualifications/Experience:
- Graduate in engineering (mechanical/industrial/) or in business
- Sales experience is required in either industry (wastewater/chemicals/mining) or FMCG (dairies/beverage/consumable goods/personal care)
- Good verbal & written English communication skills (French and/or Arabic would be a plus)
- Sales or sales support background with efficient reporting skills
- Good engineering affluence (mechanical/industrial/production)
- Appropriate computer and IT systems skills/knowledge (MS Office and CRM systems, etc.)
- Distinct knowledge and/or understanding of basic contractual common terms and
- Conditions applied in sales cycles (Incoterms, Payment terms, Stocks, etc.)