Senior Account Manager

Description:

The Senior Account Manager will be running mid-size accounts, providing insights-driven campaigns, strengthening client & partner agency relationships, collaborating with cross-departmental teams, while managing a team.

The individual should understand the power of digital and social media and can think creatively to solve problems. The candidate requires a forward-thinking ability to identify digital and social trends and put these into practice for our clients.

The ideal candidate brings an entrepreneurial spirit to client work and develops new, creative solutions to transform their clients’ digital practices with passion in a fast-paced environment.

what to do

To be responsible for the smooth running of key accounts and the production of its advertising & communications

 To build strong relationships and foster good team spirit with both clients and members of the agency team
 To play a pivotal role in the development of advertising and creative strategies
 To show leadership and drive in thinking of innovative solutions to business/strategic problems and in merchandising the Agency’s services (particularly Brand Stewardship)

Key Responsibilities

 To be ultimately responsible for ensuring work is produced on time and within budget
 To assist other departments with forward planning on future projects
 To have a thorough working knowledge of all agency systems
 To have a thorough understanding of the client’s business and the major factor/s trends shaping their market(s)
 To be the client’s port of call for all administrative issues
 To be the agency team’s first port of call for all questions relating to client issues
 To build relationships with clients based upon trust/mutual understanding
 To foresee any client issues/questions or internal resourcing issues before they arise.
 To be the creative teams’ main day to day contact, providing direction on creative briefs and generating enthusiasm/trust from the team with which they work
 To be a sound judge of creative work and is able to coherently argue the case, for work being on or off brief
 To oversee the production of all campaigns produced
 Should master a range of presentation techniques and considers the most appropriate and inspiring way to sell each piece of work
 Should keep abreast of the latest and best creative work across the industry
 To Manage the agency’s billing system, helping the AE/ SAE to overcome any problems that may arise
 To help to improve profitability by thinking of ways to cut down on costs incurred running the accounts
 To ensure the agency responds to any financial queries within 48 hours
 To overcome any difficulties in getting creative work out on time
 Should have a solid knowledge of all TV/Print production issues such that, if necessary, cost saving solutions can be proposed
 To ensure that creative team/traffic manager/production manager/media are all on the same wavelength throughout a project and are aware of each other’s deadlines
 Should have a deep understanding of consumer motivations/behaviour patterns in the marketplace
 To help the Account Director and Planner to develop a rigorous and insightful advertising strategy
 Should have the ability to contribute to well thought out, single-minded, inspiring creative briefs. This is a joint responsibility with the Account Planner and Account Director
 To make an active contribution to the promotion of Brand Stewardship amongst clients
 To work closely with the team to produce inspiring strategies that provide a showcase for the agency’s creative work, whilst delivering against specified coverage/frequency targets
 To ensure the whole media team is regularly appraised of the status of all ongoing projects
 To delegate effectively and appropriately to their reports/other departments/ their Account Director
 Regular client contact – call before called
 Successful relationships with Client middle management
 Creation and Management of project timelines
 Writing simple briefs on communication projects
 Assisting Account Director in briefing creative
 Managing Internal Creative presentation sessions
 Ongoing direction for creative and managing creative enthusiasm
 360 process management
 Estimate generation & Invoice management
 Profitability improvement through estimate and invoice management
 Monthly brand updates for Sr. Management
 Career management of juniors – Appraisals
 Generating and presenting category environment reviews
 Monthly interpretation of sales and distribution information
 Managing fortnightly meetings with media agency
 Demonstration of clear TTL communications knowledge through cross channel recommendations
 Innovative solutions on client management and associated tasks – 4 year

Qualifications

 A Bachelor's degree with 4-5 years of experience working within the advertising agency world
 Proven experience in the automotive industry, managing client accounts, media relations, and strategic communications campaigns
 Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies.
 An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels.
 Years of hands-on experience managing & mentoring teams, including direct reports as well as cross-functional teammates.
 A glass-half-full outlook that contributes to an already ridiculously-strong company culture, and healthy business.