Senior Operations Executive

Description:

Role: Senior Operations Executive — you will lead and coordinate end-to-end freight operations across air, sea, and road, ensuring shipments are delivered on time, in full, and in compliance with applicable regulations.

Overview: SHIPEX Global Logistics is seeking a seasoned operations professional to manage daily freight activities, optimise processes, and maintain strong relationships with carriers and partners to deliver efficient logistics solutions.

Key Responsibilities:

• Manage end-to-end freight operations across air, sea and road shipments.
• Ensure timely and compliant delivery by monitoring schedules, documentation and regulatory requirements.
• Coordinate with carriers, customs brokers and ground handlers to resolve operational issues.
• Track operational KPIs and shipment status, and escalate exceptions as needed.
• Support process improvements to increase efficiency and reduce delays.

Requirements:

• UAE experience in the freight forwarding industry — this is mandatory.
• Proven track record in a similar senior operations role.
• Strong understanding of logistics documentation and customs procedures.
• Good communication and stakeholder management skills.
• Ability to work under pressure and manage multiple shipments simultaneously.