Description:
We are hiring out for Senior Security Consultant in #Dubai #UAE
Job Location: #Dubai #U.A.E
Experience: 10-11yrs
Job Description:
- Technical SME leading the Technical team for the technologies listed below in the Competency table
- Handle Medium & Large projects for self and team.
- Deliver Projects within the schedule and budgets.
- Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
- Plan and Execute Health Check services and closure along with the team for AMC customers.
- Providing assistance and guidance to team in office and field.
- Conducting trainings for teams & customers.
- Reporting of all KPIs related to Service Delivery
- Adherence to Process, Policies & Procedures for self and team.
- Maintain and acquire Certifications as per Business Requirements for self and team.
- Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
- Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
- Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
- Ability to create & review manuals, project & support documents for self and team.
- Ability to lead by example and be able to quickly establish respect of both, team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
- Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
- Self-Starter and able to work independently and as part of the team.
- Must have excellent cross department communication and adept at building relationships with stakeholders.