Soft Service Supervisor

Description:

To be responsible for the day to day supervision of cleaning programs for the designated towers through effective inspections and resource management.

Qualification , Experience , knowledge, skill, traits:

Qualification:

Technical qualification, Diploma with certifications in HSE, Fire fighting etc preferred.

Basic courses in housekeeping and building maintenance from relevant institutes will be advantage.

Experience:

4-5 years relevant Building Services and Housekeeping with frontline customer services experience preferred \

Knowledge: \

• Knowledge of proper cleaning standards.( BICSc )
• Knowledge of English language in both spoken and written form.
• IT knowledge a must for technical reports and documentation.
• Must be familiar with Microsoft Office applications.
• PR skills essential for effective site management and execution of works.
• Good verbal communication/interpersonal skills
• Knowledge of the Health, Safety and Welfare Regulations

Skill:

• Establish and maintain rapport with clients/users, and provide advisory role.
• Excellent organisational skills, ability to prioritise and delegate
• Ability to ensure that the highest standards of quality and customer care are achieved
• Comprehensive knowledge of facilities under his care and full knowledge of required maintenance and duration of works scope