Description:
Planet’s Professional Services team helps our Defense and Intelligence (D&I) customers adopt the Planet Platform and rapidly realize return on investment in Planet data and analytics. The Professional Services Global D&I team is looking for a Solutions Architect responsible for the implementation, integration, and analysis of new software and data products that extend the Planet Platform and deliver new capabilities to our strategic D&I customers. In this role, you will be embedded with our customer to train users on Planet products, translate requirements, design workflows, and communicate with Planet’s product team on mission critical capabilities. Your work will be highly visible, directly impacting customers' ability to quickly access Planet's unprecedented datasets, as well as streamline the internal processes for adding new customers to our platform. Ideal candidates will be excited about Planet’s mission.
This is a full-time, in-office position based in one of our strategic customer locations 5 days a week, in Abu Dhabi, UAE. This position is contingent upon award.
Impact You’ll Own
- Understand clients’ needs and deliver tailored solutions
- Break down ambiguous, high-stakes problems into clearly defined, solvable components
- Leverage analytical skills to deliver products to our D&I customers and support mission requirements
- Design workflows, defining data models, configuring integrations, and helping define tooling that aligns to the customer’s mission.
- Train users, iterate with them in real time, and ensure that Planet solutions become mission-critical to daily operations.
- Translate operational requirements into actionable product feedback for Planet’s engineering teams.
- Communicate technical capabilities back to customers in clear, mission-focused language.
- Rapidly prototype, test, and adjust workflows to match real operational needs.
- Mapping out high-level strategy with decision makers by sitting next to analysts to debug workflows.
- Work closely with customer teams to understand their workflows, pain points, and mission priorities.
What You Bring
- Bachelor’s degree in Computer Science, Software, Systems Engineering, or similar
- 4+ years of experience in supporting D&I customers, with specialized technical experience in the general areas of systems integration
- Fluent in Golang, Python, Postgresql, & React or related technologies
- Experience with cloud deployments; GCP, AWS, Azure
- Solid problem-solving and systems thinking skills
- Exceptional communication and stakeholder management
- Ability to quickly learn new technical domains and tools
- Comfortable operating in ambiguous, high-pressure environments
- Deep curiosity and willingness to dive into operational details
- Fluency in translating between technical and non-technical audiences
- Experience with solving complex problems through analytical skills
- Experience scaling and maintaining production systems