Description:
This role combines deep expertise in AV-over-IP and enterprise networking with technical leadership throughout the sales cycle. Based in Dubai, you will act as a trusted advisor to system integrators, consultants, enterprise customers, and channel partners - influencing solution design, supporting high-profile projects, and positioning NETGEAR as the leading networking provider for modern AV and enterprise environments.
Key Responsibilities
- Partner with Sales, consultants, and channel partners to deliver pre-sales technical consultation, solution design, product demonstrations, and proof-of-concepts.
- Design and architect converged AV/IT network solutions for enterprise, hospitality, government, education, and large venue environments.
- Provide technical leadership across Ethernet switching, Wi-Fi, multicast networking, and AV-over-IP deployments.
- Work closely with system integrators and consultants to ensure interoperability across AV ecosystems (encoders/decoders, DSPs, control systems, video platforms).
- Serve as the technical bridge between customers, partners, and NETGEAR Support, ensuring smooth project delivery and post-sales transition.
- Design secure and scalable networks using segmentation, Zero Trust principles, and role-based access for mixed AV/IT environments.
- Promote and support cloud-managed networking solutions, including remote monitoring, zero-touch provisioning, and lifecycle management.
- Support large-scale and high-profile deployments including smart buildings, hospitality venues, campuses, and live event environments.
- Enable the regional partner ecosystem (AV integrators, consultants, distributors, MSPs) through technical training, best practices, and joint engagements.
- Represent NETGEAR at regional industry events, trade shows, and partner engagements.
- Serve as the voice of the customer, providing feedback to Product Management to influence product development and roadmap priorities.
Required Qualifications
- 5–8+ years of experience in Systems Engineering, Network Engineering, Pro AV Engineering, or a similar customer-facing technical role.
- Proven experience working with system integrators, consultants, and enterprise customers in the MEA region.
- Strong troubleshooting skills across wired, wireless, and IP-based media networks.
- Ability to communicate effectively with both technical and non-technical stakeholders, including IT teams, AV professionals, consultants, and executive audiences.
- Strong presentation and relationship-building skills.
- Excellent organisational and project coordination abilities.
- Comfortable working in a fast-paced, multicultural, and partner-driven environment.
- Fluent in English and Arabic (spoken and written).