Technical Field Sales Representative

Description:

As a Technical Field Support Representative, you will support the Aftermarket business across Africa by providing hands-on technical expertise and customer support.

Your role will include delivering technical trainings in various formats—from on-site customer visits and small group sessions to larger conference-style presentations. You will cover battery technologies, diagnostics, fitting instructions, and vehicle electronics systems, while also creating training materials and technical documentation. In addition, you will perform product demonstrations and trials, manage technical and warranty queries, and support customers in handling claims from their end users.

The role is based in Dubai, UAE.

Responsibilities: What you will do
 

• You will guide customers through technical discussions up to sales closure, working with stakeholders ranging from mechanics to senior managers.
• You will proactively initiate sales-driven technical conversations to identify the best product solutions and conduct targeted sales trainings.
• Your responsibilities also include handling technical claims and supporting trade shows to strengthen market presence.

Knowledge, Skills and Abilities: What We Look For
 

• Professional qualification in a technical, engineering (or commercial) field
• Several years of experience in a sales and/or technical role within the automotive industry, combined with exposure to and cultural understanding of African markets, ideally within the automotive sector
• Solid technical background including strong technical knowledge of cars and preferably batteries
• Automotive, Commercial vehicle or Bus and Coach technical training experience
• Experience with training technologies such as webinars, social media tools
• Self-starter, able to organize own appointments and develop technical discussions into sales opportunities
• Commercial acumen
• Full Driving License and willingness to travel flexibly across a wide area
• Fluency in English and French is a must