Description:
Bollore Logistics UAE is hiring- Technical key Account.
Main Responsibilities,
- Ensure data availability to Global / Regional Key Accounts to perform required customer Analysis.
- Monitor Data Quality / address any quality, quantity issue to relevant District, Country, and Region to perform Customer Analysis.
- Liaise with Product Colleagues to drive performance improvement / Corrective actions when performance level falls below required level.
- Ensure proper execution of agreed service and agreed KPI’s.
- Prepare monthly Score card – Quarter Business Review figures and lead / support client discussions, including monthly and quarterly meetings as needed in support of Key Account Manager’s team.
- Liaise with Global Team for implementation and / or Re-engineering.
- Support Project Management of ongoing account specific project.
- Support Global Key Accounts / Regional Key Account on SOP establishment and update communication. Ensure full adherence of it throughout the organization.
- Support Key Account Manager (KAM), Global Account Manager (GAM) on adhoc quotations issuance and communication in line with profit guidance provided by KAM / GAM.
- Seek, promote, and initiate continuous improvement & cost saving opportunities.
- Develop KPIs and continuous improvement programs and processes.
- Manage / Monitor Electronic Data Interchange flows with clients if any.
Required Skills/Knowledge,
- Good computer skills (particularly in MS Word, Excel, and Outlook).
- Good English communication skills (read, write, and speaking.
- Excellent at Business & Data Analytics.
- Experience in TMS extraction/data reporting.
- Possess strong Freight Forwarding knowledge (Air, Sea & Road)
- Personal communication skills and influential character.
- Required Work Experience
- 5 to 10 years of experience working in Logistics & Warehouse management in the freight-forwarding industry.
Required Qualifications
- Bachelor’s degree in Business Administration / Sales and Marketing or a relevant field.
- Required Languages
- English language skills (Oral & Written).