Telesales Executive

Description:

Amer Smart Lounge Government Transactions Center L.L.C. is looking for a motivated and customer-focused Telesales Executive to join its growing team in Dubai. This is an excellent opportunity for individuals who enjoy sales, building customer relationships, and promoting UAE government-related services.

The successful candidate will be responsible for handling customer enquiries, generating sales opportunities, and promoting a range of government transaction services. Candidates with experience in Amer Centres, Typing Centres, Travel Agencies, or Operations who are interested in moving into a sales role are encouraged to apply.

Key Responsibilities:

• Handle outbound and inbound customer calls to generate sales opportunities.

• Contact prospective customers and explain UAE government and related services.

• Understand customer requirements and recommend suitable services.

• Follow up with leads, enquiries, and existing customers to maximize conversions.

• Promote Visa Services, Emirates ID, Medical Services, Amer services, and other government transactions.

• Maintain regular communication with customers and provide timely responses.

• Achieve individual and team sales targets.

• Maintain accurate records of enquiries, follow-ups, and sales activities.

• Build strong customer relationships while delivering excellent customer service.

• Coordinate with the operations team to ensure smooth processing of customer requests.

Requirements:

• Good communication and convincing skills.

• Strong interest in sales and telesales.

• Customer-focused, confident, and target-oriented.

• Knowledge of UAE government transactions and services is an advantage. 

GeographicReference

• Candidates from Operations, Typing Centres, Amer Centres, or Travel Agencies with knowledge of government transactions are encouraged to apply.

• Candidates holding a valid UAE visa are preferred.

• Immediate joiners will be given preference.

• Strong knowledge of:

• Telesales & Customer Relationship Management

• UAE Government Transactions & Services

• Lead Generation, Follow-ups & Sales Conversion