Description:
Should speak English and Tagalog
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Should be aware of the QR codes and order taking procedure, he or she must be able to educate the guest the same
- Host or hostess Should have awareness about the allergens and allergies and must be able to educate the guest
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Liable to follow all the personal hygiene measures
- Liable to maintain a safe working atmosphere
- He or she should be obliged to adhere all the company policies and procedures
- Liable to maintain all legal procedures and to report any illegal practices witnessed
- Responsible for all inventories of Café, which includes the assets
- Responsible for the cleanliness of the workplace