Description:
We are seeking a highly organized, detail-oriented, and experienced Administration to oversee the smooth day-to-day operations of our offices and showrooms. This role is crucial in ensuring operational efficiency, service excellence, and compliance with local regulations, while also fostering a collaborative and high-performing work environment.
Duties and Responsibilities:
- Managing day-to-day functioning of offices and showrooms
- Overseeing the set-up of new office and/or office relocations
- Ensuring delivery of all 3rd party services according to SLAs & KPIs, with a strong emphasis on quality, efficiency and cost -cost-effectiveness.
- Participating in the preparation of the administration budget, monitoring financial performance against budget and identifying cost optimization opportunities.
- Preparing and maintaining reports and MIS
- Supporting HR department with onboarding and offboarding, including attending immigration and labor office issues, insurance
- Staying informed on and updating management about new rules and regulations related to labor, immigration, free zone, RTA, DDA, DM, DED etc. issued by local govt. authorities
- Managing building operations, including security, maintenance & repairs at relevant locations
- Drive continuous improvement in service delivery, proactively resolving bottlenecks to maintain smooth daily operations.
- Organizing & planning events and team building activities
- Management of travel desk (visa, ticketing, hotel booking)
- Developing and implementing policies and procedures for areas of responsibility
- Providing adhoc support and assisting in special projects across the department as needed
- Foster a culture of service excellence, ethics & accountability across administrative support teams
Skills Required
- 7-10 years of progressive experience in administrative operations,
- Proficient in MS Office Suite (word, excel, PPT, outlook)
- Proven ability to manage vendor relationships & negotiate service contracts.
- Process mapping and optimisation
- Ability and commitment to deliver to strict deadlines without compromising quality
- A natural aptitude for mathematics and statistics
- Ability to think analytically, critically, and logically
- Attention to detail and zero error
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Professional certifications in Facilities Management, Administration, or Project Management will be an advantage.