Description:
In this pivotal role, you'll support brokers in offering outstanding client service and ensuring our division's alignment with all regulatory requirements. You’ll collaborate with teams across Sanctions/ Financial Crime, Market Security, RQM, Partner Assurance (UK), Legal, Compliance, and Claims, establishing effective relationships with internal partners and key collaborators.
If this sounds like your next challenge, please apply today!
How You'll Make An Impact
- Compose compliant contracts, wordings, slips and endorsements.
- Lead renewal submissions, produce information packs and statistics for clients/markets.
- Coordinate quote management and client correspondence for quotes, renewals, and contracts.
- Acquire security approvals and ensure sanctions checks.
- Onboard clients, including KYC activities and TOBAs.
- Handle client relationships and resolve queries locally.
- Maintain visibility on client status around premium payments, claims, and cash issues.
- Ensure timely setup of client/deal data in broking systems (WIN, Workbench, etc.).
- Perform compliance, SPOE, and audit checks as required.
- Maintain regulatory compliance and internal reporting.
- Encourage consistency in procedures and activities globally.
About You
- Education: A-level or equivalent required
- Experience: Experience in re/insurance, preferably broking operations. Reinsurance or FAC knowledge strongly preferred.
- Technical: Expertise in Microsoft Word, Excel, PowerPoint.
- Problem-Solving: Good problem-solving skills; ability to spot hidden problems and patterns.
- Organisational: Excellent planning, project management, and ability to meet strategic objectives.
- Interpersonal: Strong communication and relationship-building skills; comfortable with large groups and senior executives.
- Personal Qualities: Integrity, objectivity, flexibility, and ability to advance important matters.
- Efficiency: Ability to simplify processes, balance multiple priorities, and maintain attention to detail.
- Eligibility: Must be eligible to work in the relevant location and able to travel as the need arises