Business Analyst

Description:

Key Responsibilities:

• Develop a comprehensive business requirements document for the software engineering team. Work with business stakeholders to understand business requirements and translate them into technical solutions.

• Analyze business processes, operations, and customer needs to identify opportunities for improvement and cost savings.

• Develop and maintain project plans, timelines, and budgets. Develop technical specifications and design documents to support software development projects.

• Coordinate with stakeholders to ensure the successful implementation of the digital transformation. Monitor and report on the progress of the digital transformation.

• Develop and maintain strong relationships with the software engineering team. Create test plans and test cases to ensure that technical solutions meet quality standards and acceptance criteria.

• Provide support to the development team during the software development lifecycle, including providing clarifications, troubleshooting issues, and reviewing deliverables.

• Develop and maintain a knowledge base of the insurance industry and related regulations.

• Provide training and support to internal teams on the use of the new digital systems.

• Work with vendors and partners to carry out gap analysis of integration documents, including APIs

• Research and analyze industry trends and customer feedback to identify areas of improvement.

• Ability to identify areas for improving sales and customer experience.

• Assist with the design, development, and testing of new digital systems. Perform system and data analysis to ensure that technical solutions are scalable, maintainable, and meet performance requirements.

• Participate in project planning and estimation activities, including providing input on timelines, resource requirements, and risk management.

Skills and Qualifications:

• Bachelor’s degree in computer science, or a related field.

• Proven experience in project management and business analysis.

• Excellent problem-solving, communication, and organizational skills.

• Strong understanding of the insurance industry and related regulations.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office Suite and other related software.

• should have experience to ensure the UI/UX aligns with business needs and quality standards.