Description:
We are looking for an experienced and highly professional Business Setup Executive/Client relation manager to join our Dubai team. This is a client-facing role requiring strong knowledge of UAE company formation, Free Zone procedures and corporate bank account opening.
The successful candidate will be responsible for managing clients throughout the company setup and onboarding process and subsequently assisting with their ongoing corporate and administrative requirements.
Key ResponsibilitiesCompany Formation Services
- Manage end-to-end UAE company formation and incorporation processes.
- Advise and assist clients with selecting appropriate UAE Free Zones, mainland, licence types and business activities.
- Handle new company registrations, licence renewals, amendments and cancellations.
- Coordinate with Free Zone and mainland authorities and other relevant UAE government departments.
- Handle establishment cards, immigration files and related company documentation.
- Assist with UAE residence visas, Emirates ID and related immigration processes.
- Maintain up-to-date knowledge of Free Zone and mainland regulations, documentation requirements and procedures.
- Follow up with authorities to ensure applications are processed efficiently and within expected timelines.
Corporate Bank Account Opening
- Assist clients with UAE corporate bank account applications.
- Understand bank KYC and compliance requirements and prepare the necessary application documentation.
- Review client profiles before submission and identify potential banking or compliance issues.
- Liaise with banks and relationship managers regarding account opening applications.
- Follow up on pending applications and additional information requests.
- Maintain good working relationships with UAE banks and banking contacts.
- Experience dealing with both traditional UAE banks and digital banking solutions will be an advantage.
Client Relationship Management
- Act as a primary point of contact for assigned clients.
- Respond promptly and professionally to client enquiries through email, telephone and messaging platforms.
- Explain UAE company formation, visa, banking and compliance processes clearly to international clients.
- Guide clients through documentation requirements and follow up to obtain outstanding information.
- Provide regular updates to clients regarding the progress of their applications.
- Coordinate internally with accounting, tax and compliance teams to ensure a smooth client experience.
- Build strong, long-term relationships with clients and maintain a high standard of customer service.
- Identify opportunities where clients may require additional company, accounting, tax or advisory services.
Candidate Requirements
Essential:
- Previous experience in a UAE business setup, corporate services, client handling or company formation role.
- Strong practical experience with UAE Free Zone company formation.
- Good knowledge of company licensing, renewals, amendments, visas and related corporate procedures.
- Practical experience assisting with UAE corporate bank account opening.
- Strong understanding of KYC documentation and banking requirements.
- Excellent spoken and written English communication skills.
- Confident dealing directly with international clients.
- Strong customer service and relationship-management skills.
- Ability to manage multiple client applications and deadlines simultaneously.
- Highly organised with strong attention to detail.
- Currently based in Dubai/UAE.