Client Solutions Architect

Description:

We are seeking a proactive and skilled Client Solutions Architect to join our dynamic telecom services team. This is a remote role for a highly motivated individual who can manage sales and client solutions with professionalism and strategic thinking.

Responsibilities:

• Generate leads and develop the customer base
• Handle and close sales calls professionally
• Analyze customer needs and offer tailored solutions
• Build and maintain strong customer relationships
• Provide accurate and comprehensive information
• Resolve customer complaints with timely follow-ups
• Maintain accurate customer records and documentation
• Manage CRM systems and ensure data confidentiality
• Prepare detailed reports and sales analysis
• Collaborate with team members to improve service quality
• Stay flexible and open to learning new skills

Job Requirements:

• Proven experience in sales, customer service, or telecom
• Strong communication and negotiation skills, especially over the phone
• Ability to work independently and manage time effectively
• Proficient in using CRM systems and office tools
• Fluent in both English and Arabic (spoken and written)
• A proactive and positive attitude