CRM Dynamics Tester

Description:

• Dynamics CRM Functional /Automation Tester
• Verifying Testing requests to ensure high level of coverage and quality.
• Engage in comprehensive requirement gathering, analyzing gathered requirements, and estimating testing efforts for activities.
• Manage UAT testing for countries, with a focus on scenarios like Retail CRM Application with Customer 360, Service requests, Leads like ETB, NTB, Key register automation, customer onboarding, and customer handling.
• Design test cases and scenarios for UAT testing, and contributing to the creation of Test Plans, Test Scenarios, and Test Cases, while reviewing project artifacts.
• Supervise SIT for ongoing code changes and UAT testing for production fixes to guarantee the system's reliability.
• Produce testing reports, including Daily Status Dashboard, Defect Status, and Project Closure reports. Develop Automation Scripts using Selenium-WebDriver and offering valuable inputs to increase the Automation Framework.
• Take the lead in resource management and leave management responsibilities.