Description:
We're looking for a detail-oriented E-Commerce Operations Specialist to join our growing team and manage the day-to-day operations of our online marketplaces.
Key Responsibilities
- 📦 Process customer orders and coordinate order fulfillment.
- 📊 Monitor inventory and maintain stock accuracy across all platforms.
- 🛍️ Create and manage product listings, including bulk uploads.
- 💰 Update pricing and promotional campaigns.
- ↩️ Handle returns, refunds, and exchanges.
- 🖼️ Maintain product content, including titles, descriptions, images, and variants.
- 📋 Coordinate with warehouse and internal teams to resolve inventory and fulfillment issues.
- 🔍 Monitor listings for errors, inactive products, pricing discrepancies, and out-of-stock items.
Requirements
- ✅ 2+ years of experience in E-Commerce Operations.
- ✅ Experience with platforms such as Amazon, Noon, Carrefour, Shopify, or similar marketplaces is preferred.
- ✅ Strong attention to detail and ability to manage high order volumes.
- ✅ Good organizational and multitasking skills.
- ✅ Proficiency in Microsoft Excel/Google Sheets.