Freight Fowarder

Description:

Our client, a freight forwarder who has been in the industry for over 20 years are now expanding their team and on the search for sales specialists.

• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services.
• Maintain consistently positive interactions to nurture customer relationships.
• Take ownership of customer issues and follow-through till resolution.
• Represent the firm in negotiating and building relationship with shippers and carriers.
• Negotiate/close deals and handle complaints or objections.
• Gather feedback from customers or prospects and share with internal teams.
• Follow up and monitoring customer outstanding payment.