Front Office Manager

Description:

Job Description:

• Address clients’ phone and email inquiries.

• Resolve guest queries as per international standard, quality effectively and courteously.

• Provide prompt, cordial attention and personal recognition to the clients.

• Coordinate with studio team members and manage the schedule of studio’s departments.

• Compile statistics for front office and provide reports relating to that area.

• Prepare all weekly and monthly reports.

• Ensure all monetary transaction are conducted in accordance with company’s protocols.

Desired Candidate Profile:

• Bilingual: English, Hindi.

• Minimum work experience of 3 years in hospitality industry, client handling, client follow up

• The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, and energetic.

• Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time are essential.

Employment Type

About the company

Advanced Hair Studio is the World’s largest Hair Restoration and Hair Retention Company with over 300 studios and alliances worldwide. Advanced Hair Studio provides tailor-made hair loss solutions for men and women in any stage of hair loss. Over the past 47 years, Advanced Hair Studio has performed procedures on over 1 million people and has more that 500,000 existing clients including 10,000 celebrities, pop stars and VIPs across the world. Today, the company has more that 200 brand ambassadors endorsing its procedures, including legendary names from the sports world such as Shane Warne, Graham Gooch, Jacques Kallis, Gautam Gambhir and many more, all of whom have benefited from the procedures of AHS.