Housekeeping Supervisor

Description:

• Inspects all housekeeping areas on a daily basis to ensure highest standard of cleanliness.
• Completes and supervises the daily checklist
• Ensure all VIP arrivals and guest areas are taken care and at best conditions at all times
• Conducts daily inspection of employee grooming.
• Conducts daily briefing and on the job training for all Attendants and Team Leaders.
• Checks and maintains equipment and machines used.
• Follow up on job orders and co-ordinate with Engineering for follow up.
• Maintains effective employee relations.
• Attends daily briefing with EKH/AEH in Housekeeping.
• Report any sick, irregular guest, and any stranger on housekeeping areas to the Housekeeper, Security Office immediately.
• Proper handover and take over of the incoming and out going shifts to be handled well.
• Report all Lost & Found items to Housekeeping.
• Prepare discrepancy report for the front office.
• Check and follow all maintenance report If the work is incomplete.
• Waters and changes all flowers as per schedule requirement.
• While inspecting housekeeping areas or other area there should be eye for detail.
• Be Responsible for the cleanliness, maintenance, property and hygiene of housekeeping areas and service areas.
• Oversee the work of attendants and team leaders
• Handle all service matters to guests in the station
• Be responsible for supervising the activities of Housekeeping Area attendants and team leaders.
• Be fully aware of the Rixelence of the day
• Proper grooming at all times
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities
   

Qualifications
 

• University Degree in any field
• Minimum 2 years in a similar role with a five star hotel