Description:
We are looking for a hands-on, organized, and proactive Operations & Brand Coordinator to support our growing business across sourcing, production, product development, customer experience, content, and daily operations.
This is a varied role suited to someone who enjoys solving problems, coordinating with suppliers and manufacturers, and taking ownership of tasks from start to finish.
Key Responsibilities
Operations & Supply Chain
- Source manufacturers and suppliers locally and internationally, including Alibaba and other sourcing platforms.
- Obtain and compare quotations.
- Coordinate production and follow up with suppliers.
- Track production timelines and deliveries.
- Manage inventory and stock organization.
- Package and dispatch customer orders.
- Update products and inventory on the company website.
- Support product launches.
Product Development
- Coordinate with tailors and sample makers.
- Deliver and collect samples.
- Communicate design requirements clearly.
- Follow up on prototypes and revisions.
- Source packaging, trims, accessories, and other materials.
- Visit suppliers and production partners when required.
Customer Experience
- Respond to customer emails and social media messages.
- Coordinate deliveries and customer collections.
- Ensure customers receive a premium brand experience.
Marketing & Content
- Assist with Instagram, TikTok, and other social media content.
- Photograph and film products when required.
- Assist with website content updates.
- Support pop-ups, exhibitions, and brand activations.
Executive & Business Support
- Organize documents and business records.
- Draft emails and correspondence.
- Follow up with suppliers and business partners.
- Maintain task trackers and project updates.
- Prepare daily progress reports and weekly operational summaries.
Requirements Essential:
- Based in the UAE.
- Valid UAE residence visa
- Valid UAE driving license.
- Own vehicle.
- Fluent in English, both written and spoken.
- Excellent organizational and communication skills.
- Confident dealing with suppliers and manufacturers.
- Comfortable using AI tools such as ChatGPT.
- Able to work independently and manage multiple tasks.
Preferred:
- Experience in fashion, textiles, retail, luxury brands, or e-commerce.
- Experience with Shopify or other e-commerce platforms.
- Social media content creation experience.
- Photography or videography skills.
- Knowledge of Canva or Adobe Creative Suite.