Description:
Oracle Health is developing patient-and provider-centric solutions rapidly and securely. We use the value of Oracle Cloud Infrastructure (OCI) to our customers as we work across patient, provider, payor, public, population health and life science industries. At OH (Oracle Health), you will work with authorities across industries and have access to the latest technology. We apply artificial intelligence, machine learning, large language models, learning networks, and other data intelligence and analytics in an applied way, embedded into our solutions.
Responsible for taking Oracle Health AI Agents to Middle East and Indian Markets. The Product Manager is expected to (for Middle East and India):
- Drive product strategy and roadmap for Clinical, Patient, and broader healthcare AI Agent capabilities, with a strong focus on technically complex features and integrations.
- Engage directly with regional and international healthcare customers to understand workflows, regulatory expectations, and functional requirements for AI-driven clinical decision support and automation.
- Collaborate closely with cross-functional product management, engineering, data science, and UX teams to translate customer needs into clear, actionable product requirements.
- Serve as a key liaison for international go-to-market activities, supporting sales teams, partner enablement, and customer pre-sales conversations across multiple regions.
- Act as a customer advocate by monitoring solution performance, gathering feedback, and driving continuous improvement in AI accuracy, safety, and clinical usability.
- Leverage strong technical background to work effectively with developers and architects on AI model behavior, system performance, interoperability, and deployment considerations.
- Utilise healthcare domain expertise—clinical workflows, EHR systems, and data standards—to guide product decisions; experience with Oracle Health (Millennium) preferred but not required.
- Support global customer engagement efforts, including demos, technical deep dives, and early-adopter programs, ensuring successful adoption and market readiness.
- Gather and synthesise requirements from regional and international healthcare customers (Middle East and India), including clinical leaders, IT teams, and operational stakeholders, to shape the AI Agent product roadmap.
- Translate complex customer needs into detailed functional requirements and collaborate with engineering, data science, and UX teams to drive technical execution.
- Partner with the broader functional product management group to prioritize features, define acceptance criteria, and ensure consistent delivery across global markets.
- Work closely with international go-to-market teams to support product launch readiness, including sales enablement, partner training, competitive positioning, and solution messaging.
- Provide pre-sales and post-sales support by participating in customer demos, responding to technical and workflow questions, and guiding customers through adoption and implementation.
- Act as a customer advocate by monitoring product performance, collecting feedback, identifying gaps, and driving continuous improvement in AI accuracy, reliability, and clinical relevance.
- Collaborate with internal teams on compliance, interoperability, cloud deployment, and integration with clinical systems; experience with Oracle Health (Millennium) preferred but not required.
Responsibilities
Your Qualifications
- Bachelor’s degree in computer science, engineering, information systems, or a related technical discipline (healthcare exposure a plus)
- 7+ years of professional experience in product management (IC), including launching and scaling cloud/SaaS products across multiple countries/regions
- 3+ years delivering successful regulated or enterprise software products; healthcare experience preferred but not required (adjacent regulated domains such as fintech/govtech acceptable)
- Demonstrated experience expanding products in GCC, broader Middle East, and/or India: market analysis, localisation (Arabic, Hindi, and regional languages), channel/partner development, and enterprise/government tenders
- Familiarity with AI/ML-enabled product capabilities (integration, evaluation, monitoring, bias mitigation) and responsible AI considerations
- Technical fluency: APIs/SDKs, cloud architectures, data platforms/pipelines, CI/CD, observability, reliability/SLOs; ability to author PRDs and work closely with engineering
- Working knowledge of regional data protection and compliance (UAE PDPL, DIFC/ADGM, KSA PDPL, Qatar PDP, India DPDP Act), data residency/localization, IAM, and privacy-by-design
- Experience with Go-to-Market strategy and full product lifecycle management from concept through delivery and iteration