Description:
We are seeking a Senior Product Manager to lead our patient-facing product experiences. This role will focus on optimizing patient conversion flows, scheduling, payments, and the in-session telehealth experience. You will play a critical role in building a high quality experience that will shape how individuals access therapy at Tava Health.
Key Responsibilities
- High Performing, Consumer-grade Experiences
- Own the end-to-end patient experience: signup, intake, therapist selection, scheduling, coverage, etc.
- Optimize conversion rates and engagement with Tava's services
- Support diverse coverage methods (insurance, employer coverage, self-pay).
- Product Execution & Strategy
- Define and manage product vision, roadmap, and backlog across patient-facing initiatives.
- Prioritize high-value opportunities with limited resources.
- Drive measurable outcomes through rapid iteration and experimentation.
- Ensure a strong track record of shipping impactful features.
- AI-Driven Efficiency
- Leverage AI tools daily for product insight, efficiency, and experimentation.
- Stay ahead of AI-enabled opportunities that can transform patient and provider experiences.
- Leadership & Influence
- Operate with creativity, grit, and a high level of ownership.
- Manage complexity and context across multiple initiatives.
- Engage leadership: communicate strategic rationale, align on priorities, and confidently drive execution.
- Actively seek input while ensuring clarity and decisiveness in product direction.
Qualifications
- Entrepreneurial mindset: creative, resilient, and resourceful.
- Proven success personally driving the growth of consumer-facing digital products.
- Strong analytical skills in conversion optimization, payments, and consumer flows.
- Demonstrated ability to ship in fast-moving, nimble environments.
- Experience applying AI in day-to-day product management.
- Exceptional collaboration skills with designers and engineers