Description:
The position is based in Dubai, UAE and will report directly to the Head of Supply Chain, GCC. The role will be responsible for managing end-to-end Supply Chain activities, including demand and supply planning, inventory analysis and control, and driving the S&OP process within the market. The role owns the supply order book and source of supply, manages CMO/local site planning and ordering processes, and ensures inventory levels are optimized by effectively balancing supply and demand.
Your Responsibilities will be:
- Coordinate end-to-end demand activities to ensure product availability and optimal inventory levels in line with Sales and Marketing strategies.
- Partner closely with Sales and Marketing to develop accurate demand forecasts, incorporating historical data, market intelligence, business assumptions, and inputs from Finance, retailers, and other relevant stakeholders.
- Consolidate demand forecasts and ensure timely and accurate updates in SAP.
- Prepare and monitor key Demand and Supply Planning KPIs, including Sales Forecast Accuracy, Inventory Coverage, Demand vs. Supply Availability, and Factory OTIF, providing insights and driving corrective actions where required.
- Conduct regular demand analysis, identify deviations from forecast, and develop action plans to continuously improve forecast accuracy and planning effectiveness.
- Manage finished goods ordering and order management, ensuring timely order placement with the appropriate source of supply.
- Monitor backorders and ensure timely review, prioritization, and execution to minimize customer and business impact.
- Maintain close alignment with Regulatory and other relevant functions to proactively identify and mitigate potential supply disruptions.
- Collaborate with the Regional Supply Team to prioritize supply requirements and implement mitigation plans to minimize supply risks.
- Lead local Supply Chain activities for new product launches, coordinating with Regional Supply, Regulatory, Marketing, Commercial, and Operations teams to ensure successful and timely product launches.
- Own inventory planning and optimization, including stock modeling, inventory policies, inventory analysis, and control.
- Monitor inventory ageing, slow-moving stock, and inventory rotation, and drive appropriate actions to optimize stock levels and minimize inventory exposure.
- Monitor, report, and project own and distributor inventory levels, identifying inventory risks and opportunities.
- Partner with Sales and Marketing to develop action plans for at-risk and excess inventory and minimize potential write-offs.
- Prepare monthly IMS/TMS outlooks and conduct regular supply-demand reconciliation to identify gaps, opportunities, and required actions.
- Manage supply allocation based on inventory levels, demand requirements, and business priorities.
- Ensure business processes are established and executed in accordance with current contracts, agreements, and defined ways of working.
- Monitor partner performance against agreed KPIs, MSAs, and SLAs, and proactively address performance gaps and operational issues.
- Build and maintain strong relationships with business partners, addressing inquiries, resolving issues, and ensuring smooth and effective business operations.
- Provide timely inputs to the Regional S&OP process and ensure accurate market information, risks, and opportunities are reflected in the planning cycle.
- Drive the Cluster Supply Chain KPI Dashboard, providing regular performance visibility and highlighting key risks, gaps, and opportunities to management.
- Maintain an effective risk escalation and feedback loop, ensuring timely communication and resolution of critical Supply Chain issues.
- Contribute to Supply Chain and cross-functional projects, ensuring assigned milestones and deliverables are completed within agreed timelines.
Your Profile:
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.
- Minimum 3 years of relevant Supply Chain experience, preferably within the pharmaceutical or healthcare industry.
- Strong knowledge and practical experience in SAP; SAP expertise is required.
- Strong analytical and problem-solving skills, with the ability to interpret data, reports, and Supply Chain KPIs and translate insights into actions.
- Strong negotiation, influencing, and stakeholder management skills.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Strong attention to detail and a high level of accuracy.
- Ability to work independently with minimal supervision and effectively navigate a matrix organization and multicultural environment.
- Fluent in English, both written and spoken.