Description:
We are looking for an experienced Soft Service Manager to lead and oversee soft services for a major project in Abu Dhabi. The successful candidate will plan, implement, and supervise a range of support services to ensure high standards of cleanliness, safety, and site presentation across the project lifecycle. This is a hands-on managerial role that requires strong leadership, vendor management, and budget control skills.
Key Responsibilities:
- Plan, execute and supervise soft services activities including cleaning, landscaping, pest control, and other facility support functions.
- Lead project-based teams: recruit, train, schedule, coach and manage staff performance.
- Manage third-party vendors and contractors, ensuring they meet contractual obligations and service level agreements.
- Monitor and control project budgets, identifying cost efficiencies without compromising service quality.
- Ensure compliance with health, safety and environmental regulations across all soft service operations.
- Prepare regular reports on service delivery, performance metrics and operational issues for stakeholders.
Required Skills & Qualifications:
- Bachelor’s degree in Facilities Management or a related discipline.
- 4–6 years of demonstrable experience managing soft services, preferably within project-based or facilities environments.
- Proven leadership and team-management capabilities, with experience in recruitment and staff development.
- Strong vendor coordination and contract-management skills.
- Track record of managing budgets and improving operational efficiency.
- Ready to join immediately.