Student Service Assistant

Description:

Global Business Studies (GBS Dubai) is seeking a friendly and organized Student Service Assistant to join its team at Dubai Knowledge Park. This role is ideal for individuals who enjoy working with students and providing exceptional administrative and customer support in a professional educational environment.

The successful candidate will be responsible for assisting students with inquiries, supporting enrollment activities, maintaining accurate records, and ensuring smooth day-to-day operations within the student services department. Immediate joiners will be given preference.

Key Responsibilities:

• Welcome students and provide front-desk support for inquiries and requests.

• Coordinate administrative tasks related to student services.

• Assist with student enrollment and general support processes.

• Maintain accurate student records and documentation.

• Respond to student queries in a professional and timely manner.

• Support the student services team with daily operational activities.

Requirements:

• Bachelor’s Degree or Diploma in Business Administration, Education, Management, or a related field.

• Previous experience in a student-facing, front-desk, or administrative role is preferred.

• Excellent communication and customer service skills.

• Strong organizational and record-keeping abilities.

• Ability to work efficiently in a fast-paced academic environment.

• Immediate availability to join is highly preferred.

• Strong knowledge of:

• Microsoft Word, Excel, and Outlook.

• Student administration and customer service practices.

• Office documentation and record management.