Description:
Workers are self-employed and provide specialized skills on a contract basis with Avantor.
What We're Looking For
- Completed science education: University degree with professional experience in sales or completed commercial training with experience in sales of technical products
- Comprehensive product and service knowledge
- Language: English and French
How You'll Thrive And Create An Impact
- Reviews, prepares, & processes Incoming Bids & Contracts.
- Finds the items required. Cross reference using automation or manually; finds the items matching specifications (equal or offer).
- Load the items into the system including coding your pricing model.
- Reconciles the pricing and units of measure for final document presentation (final or last check).
- Records daily bid activities.
- Provides reciprocal, on-going backup support and assistance to customer service department in multiple capacities.
- Maintains and updates customer database.
- Product support to customers and colleagues
- Create, negotiate, and follow up quotations.
- Proactive selling the dedicated product range.
- Cross-selling other product ranges
- Manage complaints according to established routines.
- Send samples when requested from customer, quotations, and tenders.
- Order, register and follow up demo equipment according to Demo Unit Management process.
- Send out brochures and catalogues.
- Keep product information in ERP updated.
- Monitor own product range in Qlik View and act accordingly.
- Train other groups in dedicated product ranges
- Participate in relevant projects.
- Ensure to keep the CRM system always updated with relevant information.
- Responsible for reaching specific targets set for the role and/or for lead generation projects.
- Ensure compliance with VWR’s vision, mission, and values.
- Ensure compliance with VWR’s strategy, policies, and objectives.
- Ensure compliance with relevant local and international legislation around Sales.
- Ensure compliance with Integrated Management System (IMS) and CRS
- Ensure fulfilment of PMP goals
- Ensure development of competencies and procedures to maintain an updated and smooth business.
- Serves as backup to Customer Service for processing a range of customer transactions.
- Participate in customer visits, exhibitions, customer events and other marketing activities when needed.
KNOWLEDGE, SKILLS, ABILITIES' & COMPETENCIES (Those necessary to achieve conformity of products and services)
- Customer Centric with strong business and financial awareness
- Demonstrates innovation and organisational agility
- Decisive and highly successful in driving proven business performance.
- High level of computer literacy with experience of SAP, Excel, CRMS and C4C.