Technical Sales Engineer

Description:

Role Purpose: We are looking for a commercially driven professional Technical Sales engineer with 5+ years of experience in the steel fabrication industry, specifically on steel related products for Oil & Gas sector, structural steel.

Education: Bachelor's Degree in Mechanical Engineering.

Location : United Arab Emirates.

Key Accountabilities:

• Generating high quality sales leads by visiting clients.

· Review customer inquiries promptly and following up with estimation team to submit quotes.

· Proactively follow up on submitted quotations to ensure timely responses and address any customer queries or concerns.

• Present technical support during sale process, including troubleshooting, answering questions, and explaining product capabilities.
• Negotiate price, quantities and delivery time scales with the suppliers to provide best offer to clients.

· Process purchase orders efficiently and maintain regular communication with stakeholders to update them on order status.

· Maintain and update the Customer Relationship Management (CRM) system with relevant customer information and interactions.

· Monitor and track invoices, ensuring their timely submission to relevant customers and resolving any billing discrepancies.

· Provide troubleshooting assistance and resolve customer issues promptly to ensure a positive customer experience.

· Collaborate effectively with team members, offering support and input to contribute to the growth and success of the team.

· Demonstrate strong communication skills, engaging with customers via email, phone, and in-person interactions to address inquiries and build relationships.

· Take initiative to prioritize tasks and meet deadlines, demonstrating proactive time management skills.