Travel Manager

Description:

• Meets with clients to determine travel needs, budgets and preferences, international ticketing and domestic ticketing.
• Sells and coordinates transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities.
• Collects payments, books travel arrangements and pays applicable fees.
• Handles travel issues, conflicts, complaints, cancelations and refunds.
• Builds and maintains relationships with travel and tour vendors.
• Attends travel seminars and conferences.
• Conducts research on destinations and industry trends.
• Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
• Contributes to agency efforts by accomplishing related tasks as needed.

Qualifications/Skills:

• Strong sales and interpersonal skills
• Excellent verbal and written communications skills
• Ability to negotiate effectively
• Excellent knowledge of computer reservation computer programs
• Strong problem-solving skills
• Detail oriented and highly organized
• Strong ability to manage time and prioritize tasks
• Working knowledge of domestic and international travel trends
• Ability to speak languages in addition to English preferred

Education, Experience, and Licensing Requirements:

• Bachelor’s degree in tourism, travel, hospitality, business or related field
• Up to date on applicable state licensing or registration requirements
• Experience working as a travel agent